Designation – Senior Software Engineer
Skill Set – Genesys
Experience Level – 3 to 6 years
3 to 5 years experience with geographically dispersed Contact Centers and Computer Telephony Integration.
- Experienced as Developer in Genesys enterprise routing environment.
- Experience with the following technology disciplines is required, but is not limited to: Genesys Configuration Server and CME, Genesys version 7.x and 8.x Framework and Routing , Experience with IRD (Interaction Routing Designer), ISCC (Inter-Server Call Control) and building CCPulse views, Genesys Agent Desktop Softphone and Genesys TServer.
- Bachelor degree in computer science/information technology or equivalent work experience.
Location – Hyderabad
Job Opening ID – 627722
Company Website – www.mphasis.com